While at a client site, I came across an installation error I had not come across.

At the last part of the configuration of the installation of BTS 2004, an error came up stating ’Failed to Create Master Secret’ and the only options were to Retry or Cancel.

Well, Retry does not do anything, and so cancelling does what we all love – un does EVERYTHING.

Come to find out, if you are not connected to a network, or if you don’t have a valid IP address, this part will not work, you will need to have a valid IP address for ESSO to install properly.