Urgent help on SSO :(

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    • #19109

      I have an application that works fine in the server which is acting as the master secret server.  When I create any host instances on another server and try to receive/send messages I get the following error.

      Cannot perform encryption or decryption because the secret is not available from the master secret server. See the event log for related errors.

      All service accounts have admin access on both machines.  I dont know what is else wrong.  Can anyone help with this issue.

    • #19120

      Hi Prashant,

      I am not 100% sure however the host may need to be authenticated trusted. In the host (not host instance) properties, ensure that the host is Authenticated Trusted.

      Tarun

      • #19124

        The issue might not be with the host instances.  I get this error even before, when I start the Enterprise SSO service on the second server.  I get this error.

        Failed to retrieve master secrets. Verify that the master secret server name is correct and that it is available.

        Secret Server Name: prashant

        Error Code: 0x80070005, Access is denied.

        The SSO service on the second server using a domain user that has complete administrator priviledges on both the servers.  Even in database.  What else should I look at?

         

        • #19126

          What does it say in the eventvwr?

          Does the account have access to the SSO database?

          Tarun

          • #19127

            ok, i finally succeeded.  The issue was with Windows Groups.  I was using a domain user to run the services but the ‘SSO Administrator’ group was a local group.  I was still in the testing phase so did not create them as Domain Group.  However I finally did was created the a user with the same name (say Admin) on both the machines with the same passowd.  Then used this user as a service logon account.  Finally it worked.

            Nice experience:)  Thanks

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