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[[size=18:4d3e1a1a59]color=blue][b:4d3e1a1a59]Hi:
I am studying biztalk2004 and HWS in SDK, but it’s too difficult for me.
The Actions Sample in SDK is difficult to understand. Can you help me???
I need some simple samples about HWS, and my email:
Thanys very much!!! [/b:4d3e1a1a59][/color][/size:4d3e1a1a59]
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There isn’t much out there on HWS. It is something I have never used myself.
I know the BizTalk Server 2004 Unleashed book has a chapter on Human Based Workflow. I’ve not looked at it, but that might help you out.
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HWS is undergoing major changes or replacement in the next release.
We seem stuck in limbo now. You might also research WWF (Windows WorkFlow).The other alternatives are third party vendors such as Ultimus or K9.
We use Ultimus where I’m working now. It’s very cool. Biztalk sends messages to an orchestration that then calls a web service that posts \”incidents\” or \”tickets\” to Ultimus. There are different support teams, such as the \”call center\” and the \”income processing\” group. Tickets are routed to the appropriate group, and they can also route to each other. Eventually the message comes back to Biztalk with a Cancel, Manual, or Completed response code, and the orchestration continues (all done through correlation).
Within Ultimus, the Ultimus programmers can create .NET web pages that display information about the ticket and potentially allow the user to update our back-end system, or just add data and to the XML that is sent back to Biztalk.
Neal
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