BizTalk CRM 4.0 Adapter, error while invoking using send port 401:Unauthorized

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    • May 20, 2009 at 11:35 AM #22431
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        The following is the error encountered while trying to create an entity on the CRM using BizTalk CRM adapter 4.0
         
        Environment:
        BizTalk Server 2006 R2
        BizTalk Adapter for CRM Dynamics 4.0
         
        It looks like a know issue, but the solutions found on the internet is not clear.
         
        Steps to reproduce:
         
        1. The document (Microsoft BizTalk Adapter for Microsoft Dynamics CRM 4 0 – Installation and Usage Guide.doc) has been
        followed to create and configure hosts, send port ( solicit-response port) and auto-generate schemas for contact entity.
         
        2. The contact entity creation fails with the following error in the event log.
         
        A message sent to adapter “Microsoft Dynamics CRM 4.0” on send port “CRMSendPort” with URI “http://<server_name>/MSCRMServices/2007/crmservicewsdl.aspx” is suspended.
         Error details: The request failed with HTTP status 401: Unauthorized.
         MessageId:  {74195740-B8A1-43A9-A3CA-92DE74067207}
         InstanceID: {4DA4C91E-563F-482E-B503-97C22DF1129D}

         
        The following reference documents have been found on the internet.
         
         
         
      • May 22, 2009 at 2:28 AM #22452
        community-content

          Adapter is developed for CRM 3.0 but with minor tweaks can be used with CRM4 so, it doesnot support Organisation in the URL so u should use

          http://<CRM server>/msCRMServices/2006/

          in the CRM adapter URL

           

          • May 22, 2009 at 2:34 AM #22453
            community-content

              Also checkout the CRM4 adapter installation guide

              Steps to deploy CRM4 Adapter
              —————————–

              STEPS 1 & 2 to be completed on BIZTALK Application SERVER

              1. Install CRM3 Adapter
              2. Download hot fix for CRM4 Adapter and install it (Can be installed only where CRM3 adapter is already installed).

              STEP 3 to be completed on CRM APPLICATION SERVER

              3. Now to deploy CRM4 adapter do the following (VERY IMPORTANT FOLLOW THE STEPS ACCURATELY).

                  I. Create a folder called ‘xsd’ in the ‘SDK’ folder under ‘CRMWeb’ sub folder under CRM Server installation root directory i.e “Drive\Program files\Microsoft Dynamics CRM Server\CRMWeb\sdk”.
                      For Example “C:\Program files\Microsoft Dynamics CRM Server\CRMWeb\sdk”

                  II. Copy “entity.aspx(3KB)” from the STEP 1 i.e “DRIVE\Program files\BizTalkAdapter\KB946649” to the above xsd (create in step 3 of I) folder
                 

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