Time Delay in Verastream Host Integration-BizTalk connection.

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    • #20159

      We have a condition here where an Order is processed in certain microseconds in VHI. But the transfer of that Order takes exactly 5 minutes to pass it back to BizTalk.

       So, the whole operation takes close to 10-15 minutes.

       

      Please let me know what can be going wrong in this case.

      Is there a time-switch somewhere on BizTalk and/or VHI which makes BizTalk to accept orders after 5 minutes ? Is a time-switch installed when BizTalk/Verastream Attachmate is installed on a Server ?

      What are the timing configurations on BizTalk if there are any ?

      Thank you very much,

      Ben Victor.

       

    • #20162

      Ben,

      BizTalk operates in near real-time so long as the load on the message box isn’t too high – and by real-time, I mean things should happen straight away, there shouldn’t be any delays. So, if VHI passes the message back to BizTalk, it will operate on it straight away.

      I’ve not come across the VHI Adapter you’re talking about here – can you provide some more information on whether this is a custom adapter, or does it interface through the standard SOAP/HTTP/Other out-of-the-box BizTalk adapter?

      If you are concerned about performance and you are using orchestrations, you could consider adding System.Trace statements to aid debugging to see whether the return message is being operated on immediately. Also, the BizTalk Admin Console/HAT should give you a good idea of message states.

      The community should be able to provide more information with a little more information.

      Cheers, Nick.

      • #20164

        Biztalk has 2 types of receive adapters, event based (SOAP, WCF, MSMQ, etc) and polling (FILE, FTP, SQL, etc)

        There is not much info on the VHI receive adapter at Attachmate. Is it a polling adapter? Is the poll time set to 5 minutes?

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