Error on adding receive location

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    • #19652

      When I try to add a receive location, I get the following error:

      Application Name: {69F90223-E72A-4B6E-80C2-A5E094C81435}

      Error Code: 0xC0002A1F, Cannot perform encryption or decryption because the secret is not available from the master secret server. See the event log for related errors.

      What is this?

       

       

       

    • #19654

       Receive location configuration is stored in the SSO database. The master secret is used to encrypt this information.

      Something is wrong with the master secret or master secret server. You can use the SSO Administration console or “C:\Program Files\Common Files\Enterprise Single Sign-On\ssoconfig.exe” app to inquire on and manage the SSO setup.

      • #19666

         The SSOConfig is a console app.

        Which switch should I use to analyse SSO to discover problem?

    • #19667

       I think the secret key may have changed after you have deployed your application.   try to restore the secret from the backup you made earlier during installation.  youc an do so from ‘SSO Administration’ tool available under Programs->Microsoft Enterprise Single SingOn->SSO Administration.

      • #19669

         I used to work with trial version.

        Then uninstalled it and installed the developer version.

        But BTS leaves SQL tables, so I think that something went wrong there.

        So I now uninstalled BTS completely. The delete all tables and reinstall everything.

        That’s the quick and dirty way, I know 🙂

        • #19675

           If you had deployed the application earlier using the trial version, the newer version of SSO cannot decrypt the data from SQL Server.  If you have the backup of secret (the once that was created during installation of trial version), you may use it.  However if you do not have it, then what you said is right, reinstall completely.

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