BizTalk Administration Console Error: The target principal name is incorrect. Cannot generate SSPI context

by | Nov 25, 2019 | BizTalk Community Blogs via Syndication | 0 comments

This post was originally published here

Without a doubt, today I encountered one of the most bizarre situations in the BizTalk Server Administration Console: The target principal name is incorrect.  Cannot generate SSPI context. (Microsoft SQL Server, Error: 0). And believe me, I been here along time.

Everything
was working fine, and I was normally working on the environment until I try to
refresh the BizTalk Server Administration Console and I got the following
error:

TITLE: BizTalk Server Administration

——————————

Failed to load Group [SQLSERVERNAMEINSTANCE:BizTalkMgmtDb] data providers. (Microsoft.BizTalk.Administration.SnapIn)

For help, click: http://go.microsoft.com/fwlink/?LinkId=47400&ProdName=Microsoft+BizTalk+Server+2016&ProdVer=3.12.774.0&EvtSrc=Microsoft.BizTalk.Administration.SnapIn.Properties.Errors&EvtID=FailedLoadingGroupProviders&EvtChain=Microsoft.BizTalk.Administration.SnapIn.Properties.Errors+%2cFailedLoadingGroupProviders%3bMicrosoft.BizTalk.Administration.SnapIn.Properties.Errors+%2cFailedLoadingGroupProviders%3bMSSQLServer+%2c0

——————————

ADDITIONAL INFORMATION:

Failed to load Group [SQLSERVERNAMEINSTANCE:BizTalkMgmtDb] data providers. (Microsoft.BizTalk.Administration.SnapIn)

For help, click: http://go.microsoft.com/fwlink/?LinkId=47400&ProdName=Microsoft+BizTalk+Server+2016&ProdVer=3.12.774.0&EvtSrc=Microsoft.BizTalk.Administration.SnapIn.Properties.Errors&EvtID=FailedLoadingGroupProviders&EvtChain=Microsoft.BizTalk.Administration.SnapIn.Properties.Errors+%2cFailedLoadingGroupProviders%3bMSSQLServer+%2c0

——————————

Failed to load Group [SQLSERVERNAMEINSTANCE:BizTalkMgmtDb] data providers. (Microsoft.BizTalk.Administration.SnapIn)

For help, click: http://go.microsoft.com/fwlink/?LinkId=47400&ProdName=Microsoft+BizTalk+Server+2016&ProdVer=3.12.774.0&EvtSrc=Microsoft.BizTalk.Administration.SnapIn.Properties.Errors&EvtID=FailedLoadingGroupProviders&EvtChain=MSSQLServer+%2c0

——————————

The target principal name is incorrect.  Cannot generate SSPI context. (Microsoft SQL Server, Error: 0)

For help, click: http://go.microsoft.com/fwlink?ProdName=Microsoft+SQL+Server&EvtSrc=MSSQLServer&EvtID=0&LinkId=20476

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BUTTONS:

OK

——————————

But let me give some context because problems
will not happen without any reason. I was normally working with the BizTalk
Server Administration Console until I got a notification that my password would
expire in 5 days and at the same time suggesting for me to change right away
and… I did that for once in my life, I follow the recommendation and do not
wait any longer to change the password.

Once I successfully update my password and remote
access once again to my environment I started getting this issue in the admin
console.

Cause

In a way, unfortunately, after I successfully update my password and remote access once again to my environment, I didn’t go directly to the BizTalk Server administration console. I was doing some configuration in IIS regarding SSL and only after a few minutes I went to the admin console and got this bizarre issue.

I did the basic tasks you normally do in these
situations, nothing related to this particular error but in general:

  • Restart
    the host instances and Enterprise Single sign-on;
  • Check
    if the WMI service is running or Restart WMI service;
  • Close
    the BizTalk Administration Console and open again;
  • Open
    the SQL Server Management Studio and try to connect to the BizTalk SQL Instance

The curious is that all host instances and ESSO
service was working fine, and they were able to restart successfully, and I was
able to connect to the BizTalk SQL Server Instance from the BizTalk Server
machine using SSMS, but none of them resolved the issue with the BizTalk admin
console.

And this error may happen for other different
reasons, but you have to understand my scenario:

  • in one minute, everything was working fine, and now it was failing.
  • And the only difference was I had to change my password.

I do not know to explain better the cause of
the issue in my case, but, in simple words, it was related to some bizarre system
credential cache.

Solution

I was able to fix this issue by simply:

  • logging
    out of the BizTalk Server machine where I was executing the BizTalk Server
    Administration Console
  • and
    logging back in again.

Once I log in back in the BizTalk Server
machine I was able to work normally with the BizTalk Administration Console once
again.

The post BizTalk Administration Console Error: The target principal name is incorrect. Cannot generate SSPI context appeared first on SANDRO PEREIRA BIZTALK BLOG.

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